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Frequently Asked Questions


Add licenses or storage space to a Dropbox Business account


Change or reset a Dropbox password


Dropbox is stuck syncing, won't launch, or reports an error


My Dropbox has an X on it. What's wrong?


Move files between a personal and Dropbox Business account


Shared folders: Give people edit access to your files


There's a Dropbox charge on my credit card—which account is this for?


Moving the Dropbox desktop folder to a new location


I'm joining someone else's shared folder. Will this count against my storage space?


Canceling Dropbox Pro—refunds, and downgrading to Dropbox Basic

Low disk space vs. Dropbox storage space


Videos are cut off when other people view


Give people view-only access to your files


Using the Dropbox camera uploads feature


Background uploading—why the Dropbox iOS app needs location data


Upload files from a phone or tablet


I received an email about an inactive Dropbox account—what do I need to do?


Selective sync—file conflicts and other issues


Find the email address for your Dropbox account


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  • Address: ATC Innovation Center 2972 Webb Bridge Road Alpharetta, GA 30009
  • Phone: 754-300-8925
  • Website:www.cloud-fish.com
  • Email: info@cloud-fish.com

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